Terms and Conditions

TERMS & CONDITIONS

Places will not be reserved without full payment.

Mini Swimming will not be liable for any loss, damage or injury whilst parking, transferring to the pool or on pool premises.

The participation of you, your child or those in whose care you have placed your child for the purpose of attending or watching swimming classes is done so entirely at your own risk.

The recommendations, ideas and techniques expressed and described in Mini Swimming classes cannot be regarded as a substitute for the advice of qualified medical practitioners. Any uses to which the recommendations, ideas and techniques are solely at your discretion and risk.

Mini Swimming reserves the right to ask a child that is disruptive to leave the class and a refund may or may not be given.

All medical and behavioural conditions must be disclosed to Mini Swimming for the purpose of attending swimming classes. Should you or your child have any existing medical conditions, Mini Swimming expects that you have sought the advice and permission form a healthcare professional as we are not medically qualified to comment on whether swimming is or isn’t advisable.

All outdoor shoes must be removed before you enter the changing rooms.

Please do not bring buggies/prams into the changing area.

Please ensure all jewellery is removed before entering the pool.

Mini Swimming reserves the right to refuse admission to the pool without the appropriate swimwear.

All babies and non toilet trained children must wear a double nappy system consisting of a disposable inner (Huggies or supermarket’s own disposable swim nappy) with a Happy Nappy over the top. Happy Nappies are marketed by Splashabout and can be bought online, in some baby shops, at our Stanway Pool and via our swim shop Swim Shop | Mini Swimming

All disposable nappies should be taken home as there are no bins provided.

Following sickness or diarrhoea your child must be clear of symptoms for 48 hours prior to attendance at class. We ask that if you child is off sick from school, please do not bring them to their class.  If a swimmer or their accompanying parent have been diagnosed with Cryptosporidium they need to not swim for 14 days.

In the event of an unforeseen circumstance such as heating failure or chemical imbalance that results in the class being cancelled, Mini Swimming will endeavour to offer parents another class but no refunds will be given.

In the event of an unforeseen circumstance once your class has started which result in your class being cut short no refunds will be given.

If you miss your class due to sickness or going on holiday, Please notify us by 9:00am on the day of their class. We will mark them as absent. When they are feeling better we will do our very best to book in a make up class that is suitable for you (Make up classes are offered subject to availability and only offered if you have informed us by 9:00am in the day of their class) . We allow 1 make up class for every 7 weeks of swimming. You can notify us of your child’s absence by email, phone call, WhatsApp, or Facebook message. Just let us know you will not be attending. It is best to wait until little one is better before booking in a make up class as these can not be re-arranged once booked.

Make-up class bookings are to be booked by telephone only. This allows us to efficiently manage the booking these in without many back-and-forth emails to find a day/time that suits.

If we are not notified before 9:00am on the day of your class, we will not be able to offer a replacement class.  This is to make the policy fair for all. If we are aware of an absence, we can then in turn offer your class to someone else wishing to make up a lesson.  No more than 1 make up class for each 7 weeks of swimming is permitted. 

Make up classes are not used to extent your term and are to be booked in within your course term dates.  

If a class is cancelled by Mini Swimming at short notice, we will either offer you a replacement class or we will ensure your lesson is rolled over onto the next week (If you pay by Direct Debit this will be deducted from your next payment, we are unable to refund cancelled classes.

The responsibility for all swimming with your child outside of Mini Swimming classes is borne by you and not Mini Swimming.

Mini Swimming do not take any responsibility for any practices described or shown in any books or videos.

Unless you have opted out, Mini Swimming have the right to take photos in lessons which may later be used for Marketing purposes.

Unless you have opted out of this, Mini Swimming will assume you are happy to be contacted with newsletters, information photo shoots and other offers. Please be assured that we never disclose your contact details to any third parties.

We have a no refund policy. Your booking will have taken up and reserved a space that could have otherwise been sold to another swimmer.

Under exceptional circumstances, we may be able to agree to “freezing” your swimming course for an agreed period of time. This is discretionary and will need to be agreed with the office management directly. Medical proof for such freezing will be required.

All swimmers who pay by Direct Direct who wish to stop must cancel the payment instruction with their bank. We will then contact you once we have confirmation – This will come to us from the Direct Debit collection company.  Your final swim class date will then be confirmed. Until such time, you will remain in the class and your space is held for your child. 

The onus is on you to cancel your payments, should you fail to cancel your DD any payments your child will remain in their class and the space will need to be paid for. 

As with all of our classes – You will always need to be 2 classes in credit in order to retain your space. This is so that when you decide to stop swimming we have those 2 weeks to book a new swimmer in. You will still get these 2 classes. If you decide for example to not pay for your November direct debit , you will still swim for 2 more classes in that month.

 We will provide all the swim equipment that you need for your lessons. 

However, should you wish to bring your own, you can purchase items here along with swim googles which are advised but optional:

Swim Shop | Mini Swimming.

We have to ensure that we have time between classes to clean without cleaning around swimmers. We ask that you arrive 7 minutes before your lesson and not before.

We appreciate that getting dressed after swimming, particularly with a little one can be painful! We ask that without being stressed about it that you exit as soon as you can to create a larger cleaning window.

Should you have any further questions please feel free to get in touch.